Hyatt Regency Hakone Resort And Spa, Hakone ∞ Discover spa retreats, reviews & deals for 2025

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Key details

About Resort

1320 Gora Hakone-Machi, Hakone, Japan, 250-0408

Hyatt Regency Hakone Resort And Spa features a large on-site spa, including two hot spring baths and comprehensive meeting facilities. This 4-star resort in Gora offers spacious guest rooms with marble baths and balconies overlooking Hakone's natural beauty.

Rooms & Amenities

Guest rooms at Hyatt Regency Hakone Resort And Spa include spacious accommodations with marble baths, free WiFi, air conditioning, and a minibar. Each room features mood lighting, panoramic windows, and a window-side seating area. Some units include a private balcony with views of Mount Hakone.

Dining Options

Dining options at Hyatt Regency Hakone include The Dining Room, which serves Western cuisine prepared in an open kitchen. Guests can enjoy a la carte lunch items and snacks at the cozy Living Room, while the resort also offers complimentary beverages in the lobby area with a fireplace.

Leisure & Spa

The resort provides access to the area's largest spa, featuring 8 treatment rooms and multiple hot spring baths. Guests can unwind with various wellness services including massages and body treatments. For leisure, an indoor mineral hot spring and a sun terrace with mountain views are available.

Business & Services

Hyatt Regency Hakone Resort And Spa offers business facilities including 1141 square feet of meeting space, designed for comfort and convenience. Guests can take advantage of free shuttle services to and from Gora Station, available at specific times throughout the day.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Twin Room Dog friendly

Max:

3 persons

780 sq. feet

Bed options:

2 Single beds

Shower

Coffee machine

room details

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Deluxe Twin Room

Max:

3 persons

790 sq. feet

Bed options:

2 Single beds

Shower

Coffee machine

room details

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Twin Room

Max:

2 persons

605 sq. feet

Bed options:

2 Single beds

Shower

Coffee machine

room details

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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Center

Hakone 1.1 mi

Airports

Oshima (OIM) 52.2 mi

Tokyo International (HND) 67.2 mi

Train

Gora Station3300 ft

Kowakudani Station 1.2 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Spacious Comfort

Our room at the Hyatt Regency was incredibly spacious and thoughtfully designed. The features included a cozy solarium area with stunning mountain views and a separate WC. It was the perfect sanctuary for relaxation, and we loved the ambient lighting and the plush bedding. It was a delight to have such a large area to unwind in during our stay.

Ellen23. Canada, 2024-02-15Read full review on

Delicious Dining Options

The dining experience was a highlight of our stay. We enjoyed an very nice Japanese set dinner that featured the freshest sushi we’ve ever had. On mornings, the breakfast buffet was a treat, with a variety of delicious options, including custom-made egg dishes. Dining at the Hyatt was truly a flavorful experience I won't forget.

Robert88. United Kingdom, 2024-03-01Read full review on

Relaxing Onsen Experience

The highlight of our stay was definitely the onsen. It was a serene escape from the world outside—divided into male and female areas, it provided a deeply relaxing atmosphere. After a long day of exploring, soaking in the hot spring water rejuvenated my body and lifted my spirits. It was an lovely experience.

Dan_SpaLover. Australia, 2024-04-12Read full review on

Perfect Relaxing Lounge

The hotel's lounge area was the ideal spot to unwind after a day of exploration. With a cozy fire and complimentary happy hour drinks, including champagne and soft drinks, it created the perfect environment for mingling with fellow guests or simply enjoying a good book. I particularly enjoyed sipping wine by the fire, making for a nice evening.

FredTraveler. United States, 2024-05-20Read full review on

What’s included

General

No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Locker room
Elevator
Currency exchange
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Guest Parking

Electric kettle

Services

Free shuttle service
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Board games
Children's menu
Children's play area

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Sun terrace
Garden area
Leisure/ TV room
Spa & wellness center
Massage
Hot spring bath
Public Bath

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Armchair
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
CD player
AM/FM alarm clock

Room decor

Carpeted floor

Location

1320 Gora Hakone-Machi, Hakone, Japan, 250-0408

Map view

1320 Gora Hakone-Machi, Hakone, Japan, 250-0408

City landmarks

Museums

Hakone Open-Air Museum

1.0 mi

1251 Sengokubara

Hakone Ropeway

1.7 mi

Spa Center

Hakone Kowakien Yunessun

1.7 mi

Parks

Hakone Gora Park

1.0 mi

Japan

Owakudani

1.7 mi

Museums

Hakone Glass Nomori Museum

1.5 mi

Waterfall

Chisuji Falls

1.3 mi

Museums

Hakone Craft House

2700 ft

Museums

Okada Museum of Art

1.7 mi

1251 Sengokuhara

Owaku-dani Valley

1.7 mi

Museums

Hakone Museum of Art

1.0 mi

1307 Kiga

Miyaginohayakawa River Bank

3400 ft

Hakone

Mount Soun

4700 ft

Museums

Museum of The Little Prince in Hakone

1.8 mi

Museums

Hakone Gora Park Craft House

2700 ft

1300 Gora

Hakuundo Chaen

2500 ft

1300 Gora

Gora Park

1.0 mi

1251 Sengokuhara

Hakone Geomuseum

1.1 mi

Gora

Goro Onsen

3400 ft

923 Miyagino

Kantaro-no-yu

3800 ft

1297 Ninotaira Hakone Kowakien Yunessun

Sanno Shrine

3800 ft

Kowakudani

Horai Garden

1.1 mi

Sengokuhara

Owakudani Enmei Jizo

1.1 mi

Ninotaira

Ninotaira Onsen

4700 ft

Mori no Yu

4900 ft

Museums

Lalique Museum Hakone

2.1 mi

555 Sokokura

Hakone Tenoyu Onsen

1.8 mi

Museums

Pola Museum of Art

2.7 mi

Nearby

1300 Gora

Hakone Museum of Art

1400 ft

Museums

Hakone Meissen Antique Museum

1400 ft

Restaurants

Cafe Restaurant Shunsai

2900 ft

1300-466 Gora

Cafe Pic

3700 ft

1300 Gora Gora Park

Fukuyoshi

3500 ft

1300-276 Gora

Gora Brewery & Grill

4200 ft

1300-72 Gora

Yamaji

3900 ft

1-300-562 Gora

Cafe Plaisir de l'oeuf

3800 ft

1300-432 Gora

Sobadokoro Katsumata

4100 ft

1300-442 Gora

Soun Gora

4300 ft

1300-356 Gora

Reviews and Ratings <br />

Feedback from previous guests about their experience.

84%

loved the resort and would return for another relaxing stay

8.4/10

Great

Rooms

8.8

Location

8.0

Service

9.2

Dining

7.6

Julia

United Kingdom, February 2025

8.6/10

Our stay at this hotel was incredibly relaxing, particularly with the onsen and stunning views of Mt. Fuji during our visit. The facilities were expansive, making it a great location for families, though getting around the area can be a bit tricky without a taxi. The dining options at the hotel were a bit pricey, but we enjoyed the quality of the food overall.

Rooms

9.0

The rooms were spacious, clean, and comfortable, equipped with quality skin and hair products.

Service

10.0

The service was outstanding; the staff was super friendly and went above and beyond to ensure we had what we needed.

Location

7.0

The location is isolated, but it serves as a great launch pad for exploring Hakone, especially with the convenient shuttle service.

Dining

8.0

Dining at the hotel was enjoyable, though a bit on the expensive side, particularly for simple items. The sushi dinner we had was beautifully presented and tasted great.

Facilities

9.0

The facilities were impressive, particularly the onsen area which was very well maintained.

Harper

United Kingdom, February 2025

8.0/10

I had a lovely stay at the Hyatt in Hakone, surrounded by beautiful nature and with spacious rooms that provided a unique traditional experience. The amenities, including the onsen and various dining options, were excellent and added to the overall enjoyment of our visit. However, while the staff was friendly, their service could be improved, and there were issues regarding food allergies that left a bit of a sour note during our dining experience.

Rooms

9.0

The rooms were spacious, featuring an indoor balcony and stunning views, which made for a very comfortable stay.

Service

7.0

Service was friendly and welcoming, though it sometimes felt slow and disorganized, especially around the communal areas.

Location

8.0

The hotel is located in a beautiful, quiet area, perfect for relaxation but somewhat isolated with limited nearby dining options.

Dining

7.0

Dining options were varied and the food quality was excellent, although there were significant issues accommodating dietary restrictions.

Facilities

9.0

The facilities were well-maintained, especially the spa and onsen, which were standout features of the hotel.

Ken

United Kingdom, February 2025

9.2/10

My stay at this resort spa was absolutely delightful! The service was outstanding, especially the personalized attention we received from the staff. I loved how they communicated with us even before our arrival, and the shuttle service was incredibly convenient. The onsen was a great way to relax after a long journey. However, while the dining options were solid, I wish there had been more variety in the menu. Overall, it was a fantastic experience, and I would definitely return.

Rooms

9.0

The rooms were spacious, clean, and extremely comfortable, providing a cozy atmosphere for our stay.

Service

10.0

The service was exceptional; the staff went above and beyond to accommodate all our needs with a smile.

Location

10.0

The resort is located in the beautiful Hakone hills, which is peaceful and picturesque, enhancing the overall experience.

Dining

8.0

The dining experience was very good, with a nice variety of both Eastern and Western dishes, but a few more choices would have been ideal.

Facilities

9.0

The onsen facilities were fantastic and well-maintained, providing a relaxing retreat after a day of exploring.

Joe

United Kingdom, December 2024

8.4/10

Staying at the hotel was a fantastic experience overall, thanks to the excellent facilities and friendly staff. The breakfast provided a good variety, though it was a bit chaotic during busy times. While the shuttle service was a great convenience, I do wish there were more frequent runs. The location is beautiful, nestled in nature, but be prepared for a bit of a trek uphill when returning from nearby restaurants.

Rooms

9.0

We enjoyed a spacious room with spectacular views of Mount Fuji, though it was a bit of a walk to the main building for check-out.

Service

10.0

The staff went above and beyond, especially during our early arrival, and provided complimentary drinks in the lobby, which was a nice touch.

Location

8.0

Situated in a beautiful area, the hotel is perfect for those who love nature, although getting back from nearby restaurants can be an uphill challenge.

Dining

7.0

The breakfast was quite good, though lacking scrambled eggs, and the restaurants had excellent dishes like sashimi, but the dining experience could use some improvement during peak times.

Facilities

8.0

The hotel facilities include a clean and enjoyable spa, but the breakfast area can get crowded when the hotel is busy.

David

United Kingdom, December 2024

8.2/10

The hotel offers a peaceful and cozy retreat in the mountains, featuring spacious rooms and a delightful dining experience, though the accessibility could be a challenge. The breakfast buffet is plentiful, but dinner can be a bit pricey. Overall, a great experience for those seeking relaxation and stunning views.

Rooms

8.0

The room we stayed in was massive with a tatami setup, providing a unique experience. We were in the wing not connected to the main hotel, which had perfect views of the mountains, though the room didn't offer much of a view of Mount Fuji.

Service

9.0

The staff were exceptionally helpful and accommodating. They took care of our needs and made our stay comfortable, which really enhanced our experience.

Location

7.0

The hotel is tucked away in a quiet area and offers great mountain views, but getting there can be a hassle since it's a steep walk from the nearest station. Taxis are not readily available early in the morning, so plan accordingly.

Dining

8.0

Dining at the hotel was a pleasant surprise with a great breakfast variety and excellent quality dinner options. However, I found dinner quite pricey compared to other hotels in Japan.

Facilities

9.0

The amenities are well-maintained and cozy, with a lovely lounge area to enjoy drinks by the fireplace. It adds a nice touch to the relaxing atmosphere of the hotel.